Frequently Asked Questions
Everything you need to know about shopping with Poppy & Pine.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between styles.
Do you ship internationally?
Yes, Poppy & Pine ships to over 50 countries worldwide. Shipping costs and delivery times are calculated based on your location at checkout.
Are your materials sustainably sourced?
We are committed to ethical fashion. Many of our collections feature organic cotton and recycled fabrics to help reduce our environmental footprint.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.